AT HOP – Intermodal, Integrated Ticketing Deployment


The Auckland Transport AT Hop – Intermodal, Integrated Ticketing Deployment engagement was extended to include management of the relationship with the bus operators, close out commercial agreements and ultimately take ownership for the 20 separate cut over go live events involving 1200 buses, 20 depots and 9 separate bus operators. Ritchies Transport Holdings were a major component of this deployment.

Andrew Ritchie

Ritchies Transport


“Joe and his team were contracted by Auckland Transport to ensure the wiring for the HOP Ticketing system was installed into the Ritchies fleet without delaying passenger transport services.  Joe’s ability to co-ordinate different teams to ensure our buses were prepared during the times of least disruptions to our business and meet has timeline targets gave Ritchies confidence to trust his advice and planning as the project approached Go-live.

Ritchies were impressed with the smoothness of the change-over from our old ticketing system to the new HOP system with his team still on hand for any issues that may needed to be resolved.  Joe was always available for concerns and gave support to our whole business throughout the project.”